Solutions / CARE
Keep students engaged, and keep them enrolled.
A student who feels lost quietly slips away. Replace information overload with onboarding stories, campus updates and surveys that make every new student feel at home from day one.
The problem
Most drop-out starts as silence.
By the time a student stops showing up, they stopped paying attention long before. The first weeks decide who feels they belong and who quietly checks out.
Information overload
New students are buried in emails, PDFs and portals. The thing they need is in there somewhere, but no one helps them find it in time.
Low engagement
Newsletters and announcements go unread. When communication feels like noise, students tune it out.
Drop-out risk
A student who feels lost in the first weeks rarely recovers that footing. Disengagement early on is the quietest predictor of leaving.
Care · What we make
Communication new students actually want.
CARE-phase concepts shaped for the first weeks and beyond, so onboarding feels less like admin and more like a welcome.
A platform with short stories, articles and webinars that help students onboard and feel part of the community. We're currently developing it into a full onboarding hub made specifically for universities. You can already check-out a preview hub based on all concepts on this website.
New students don't want to ask about every little thing, from using the printers to how the cafeteria works. An interactive campus, with a map and QR codes that trigger an explanation on location, helps them find their way and feel in control. You can even turn it into a scavenger-hunt-style welcome tour.
A monthly or quarterly newsletter, but in story form: news, events and highlights that students actually want to open. And because it's interactive, they can sign up for what interests them right on the spot.
Ask students what they really think, and actually get answers. By turning surveys into short, interactive stories, even heavy topics like the code of conduct become genuinely engaging, instead of a wall of text no one finishes. You get honest input, and students feel heard.
Engaged, all year round
Engagement isn't a single moment. It's a sequence of small, well-timed touchpoints that add up to a student who feels supported:
- Before day one: pre-boarding stories prepare students for what's coming, so the first week feels familiar instead of overwhelming.
- The first weeks: an interactive campus tour and intro-week stories help students find their way, meet peers and start to belong.
- All year round: campus updates and surveys keep the conversation going, so engagement holds long after orientation ends.
Real-life examples
Don't take our word for it.
Experience the concepts other universities built, then talk to the teams behind them for an honest account of the results.
